Privacy Policy

Effective Date: 5/14/2025

Welcome to HeyTravelly. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, www.heytravelly.com. Your privacy matters to us, and we’re committed to handling your information responsibly.

By using our website, you agree to the terms of this policy.

1. Introduction & Scope

This Privacy Policy applies to HeyTravelly and governs how we handle your personal data across our website, www.heytravelly.com. It covers all information we collect through the site and related services, in compliance with major privacy regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect two types of information:

a. Information You Provide Directly

When you use our site, you may voluntarily provide:

  • Name
  • Email address
  • Payment information (if applicable)
  • Comments or messages
  • Travel preferences

b. Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address
  • Browser type and device information
  • Location data (approximate)
  • Pages visited and time spent
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Provide travel content and services
  • Respond to your inquiries
  • Send newsletters or promotional emails (with your consent)
  • Process payments (if applicable)
  • Analyze website performance and user behavior
  • Comply with legal and regulatory obligations

We only use your data when we have a legal basis to do so.

4. Cookies & Tracking Technologies

Our site uses cookies and similar tracking tools to enhance your experience. Types include:

  • Necessary Cookies – for core functionality
  • Performance Cookies – to understand site usage
  • Functional Cookies – to remember preferences
  • Advertising Cookies – to show relevant ads

You can manage cookie preferences through your browser settings or by using tools like cookie banners when available.

5. Third-Party Sharing

We may share your data with trusted third parties such as:

  • Booking platforms (e.g., hotel or tour partners)
  • Analytics providers (e.g., Google Analytics)
  • Advertising networks (e.g., for sponsored content)
  • Email marketing services

We only share information necessary to perform services and never sell your personal data.

6. Your Rights & Choices

Depending on where you live, you have rights over your data, including:

  • Accessing the data we hold about you
  • Correcting or updating your data
  • Requesting deletion of your data
  • Restricting or objecting to processing
  • Withdrawing consent at any time
  • Opting out of marketing communications

To exercise any of these rights, contact us at info@heytravelly.com.

7. Data Retention

We keep your data only as long as needed:

  • Newsletter subscriptions: until you unsubscribe
  • Booking-related data: for up to 7 years (for legal purposes)
  • Analytics and cookies: typically for 26 months or less

8. Security Measures

We take data security seriously. Measures include:

  • HTTPS encryption
  • Secure access controls
  • Regular software updates
  • Restricted access to personal data

While no system is 100% secure, we do our best to protect your information.

9. International Transfers

If your data is transferred outside your country (e.g., to our partners or service providers), we ensure it’s protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent legal measures.

10. Children’s Privacy

HeyTravelly does not knowingly collect data from anyone under the age of 16. If we learn that we have done so, we will delete it promptly. Parents or guardians can contact us at info@heytravelly.com to request removal of any child’s data.

11. Changes to This Policy

We may update this Privacy Policy occasionally. If we do, the new version will be posted here with an updated Effective Date. Continued use of our site means you accept any changes.

12. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@heytravelly.com